Dear Customer

Thank you for using BigBoss to trade.

We would like to inform you that certain MT4 servers will be undergoing maintenance on March 29, and the name of the server will be changed after the maintenance.
Please refer to the following for details. 

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【Maintenance Schedule】
29 th March, Sat  1:00-2:00 (GMT+0)

【Affected Server ①】
・MT4 Server #LIVE
　Before）BIGBOSSHoldings-LIVE　 ⇒　After）BigBossLtd-LIVE

※Account number that is 7 digits starting from 11※

【Affected Server②】
・MT4 Server DEMO
　Before）BIGBOSSHoldings-DEMO  ⇒　After）BigBossLtd-DEMO

※MT4 DEMO Deluxe account※

【Notes】
・During maintenance, customers who have accounts on the above servers may experience temporary disconnection of their accounts.
・After the maintenance, the accounts may be automatically logged out. Please login again using the new server names. 
・In this maintenance, existing account information will be deleted and then recovered under the new server name. 
If you are using EA,  you may need to change your EA settings accordingly. 

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We apologize for the inconvenience and appreciate your understanding and cooperation.

*Please also note that MT4 Server #LIVE3 ~ LIVE5, #DEMO2 and MT5 Server #LIVE1 will not be affected as they are not subject to the above maintenance and server name changes.

If you have any inquiries, please contact our Customer Support Team.
Thank you for your support.

Dear Customers

Thank you for trading with BigBoss. 

Our official trading application "BigBoss QuickOrder (BBQ)" is 
currently undergoing a series of improvements to make it even more user-friendly for our customers.

In order to improve the system as much as possible, we will be releasing the  improved parts of the system in order of completion.

Frequent maintenance may cause inconvenience to our customers, but we will do our best to shorten the time required for maintenance as much as possible.
We appreciate your understanding.

【Maintenance Time】
19th March, Wed  06:30-07:30 (GMT +0) 
※End time may vary depending on the maintenance progress. 

【Maintenance Target】
BigBoss’s official trading app “BigBoss QuickOrder (BBQ)” 
※MT4/MT5 apps for PC and smartphones, and MT4/MT5 WebTraders are not subject to the maintenance. 

【Server】
All MT4/MT5 server (Including DEMO)

During the maintenance period, you will not be able to log in, trade or receive rates on the BBQ app. Also, for those who are logging into the BBQ app before the maintenance, the app will be automatically logged out . If you need to operate transactions, please use the PC , Smartphone version or Web Trader of MT4/MT5. 

 In addition,if you have not saved the login information, you will need to re-enter it after the maintenance. 

In order to provide a safe and enjoyable trading experience for all BigBoss users, we continue to strive for better operations and improvement of our services .

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation regarding the maintenance of the BBQ application.

If you have any inquiries, please contact our Customer Support Team.
Thank you for your support. 

Dear Customer

Thank you for choosing BigBoss to trade.

Our official trading application "BigBoss QuickOrder (BBQ)" is currently experiencing connectivity issues due to high server load caused by an increase in the number of users.
We apologise for any inconvenience this may cause.

To enhance your trading experience, we will be conducting system maintenance during the following period.

【Maintenance Time】
Early April 2025 (Exact date and time to be determined) 
*We will inform you of the schedule as soon as it is finalized. 

There remains a possibility that the connection will continue to be unstable due to the high load.
If you experience connection problems, please use the PC or Smartphone versions of MT4/5 or Web Trader.

▼PC and Smartphone MT4/5 
https://www.bigboss-financial.com/metatrader/download_form

▼WebTrader
MT4: https://www.bigboss-financial.com /metatrader/webmt4
MT5: https://www.bigboss-financial.com/metatrader/webmt5 

We will continue to strive for better operations and improvement of our services .
Once again, we apologize for any inconvenience caused and appreciate your understanding.

If you have any inquiries, please contact our Customer Support Team.
Thank you for your support.